Customer Testimonials

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DealerRater Apr 11, 2025

Everything was done quickly and JC was outstanding. Very pleased with the service I received.

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DealerRater Apr 11, 2025

Staff is very courteous & professional. Although I have to travel from Savannah, free oil change is well worth the trip

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DealerRater Apr 2, 2025

Was able to schedule an appointment on short notice sine I was going home in two days. Was able to get the service needed. The only disappointment was the car wash. The car was not clean or dry when returned to me! And the car wash was not cheap.

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DealerRater Mar 12, 2025

They were fast and very nice. Better than any other time. I love this new time frame, of in and out. It definitely works for me. Thanks,

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DealerRater Jan 26, 2025

Very helpful by picking my vehicle up for needed services and returned to my hoyse

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DealerRater Dec 29, 2024

Excellent customer service! Very efficient and knowledgeable. The complete buying experience went very quickly. I was extremely impressed.

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DealerRater Dec 21, 2024

Ricardo Blake get us a new car we love it. Thanks to I 95 Toyota

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DealerRater Nov 21, 2024

The dealership has done all my Toyota and Lexus work and they do a wonderful job

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DealerRater Nov 8, 2024

Great workmen ship we were very satisfied with the outcome. And Mr Lorenzo was very courteous thanks to the dealership for getting us in and out in a timely manner.

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DealerRater Oct 5, 2024

They will not try to repair concern , That’s always the way it is at this dealer .

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DealerRater Sep 19, 2024

Chris Smith was very professional and patient during my recent purchase. I would definitely recommend him to anyone, no pressure, very respectful and honest.

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DealerRater Sep 14, 2024

They do a thorough job, explain things well, and do not try to sell you on things you do not need. Always nice to have a shuttle service too if needed.

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DealerRater Sep 10, 2024

Very professional and polite staff! Very prompt service of oil change from Oscar! Thank you!

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DealerRater Aug 21, 2024

Very clean. Staff is always very friendly and helpful. JC is knowledgeable and enjoyed helping

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DealerRater Aug 17, 2024

As always, JC got me in and out for an oil change. They provided an atmosphere which was pleasant, professional and proficient.

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DealerRater Aug 14, 2024

Mrs Ann is very Awesome she gets in and out,she has good Customer service she makes sure your vehicle is done correctly

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DealerRater Jun 24, 2024

Great work. Thank you, David! Options were presented in a very realistic and pragmatic way to keep going and return home from vacation in one piece.

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DealerRater Jun 14, 2024

Clean friendly very decent waiting time. Making appointment is very easy and quick Good people

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DealerRater Apr 23, 2024

Chris Smith was my salesman. He did an excellent job getting me everything I needed and the exact car I wanted. He was very thorough throughout the whole sales process and appreciate his continual follow up. I love my new car and would highly recommend him.

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DealerRater Apr 20, 2024

Just had my service. David was great. This place is really fast. Oscar did my service.

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DealerRater Apr 6, 2024

Excellent quick knowledgeable service. Serviceperson was polite and informative and price was reasonable. I will return

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DealerRater Mar 29, 2024

I have been with I-95 Toyota for at least 10 years if not more. I have bought used and new cars from this dealership and every single time my service has been great. They have wonderful warranty on used and new vehicles so I’ve only used them for the service on my cars. Setting up a service appointment is super easy and the waiting area is very accommodating. The sales department is equally as friendly and both sides work hard to ensure the customer is well taken care of not push upon to buy a product and they work hard ...

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DealerRater Mar 26, 2024

I AM EMPLOYED WITH I-95 TOYOTA FOR 10AND HALF YEARS. JASON HAS BEEN THERE LONGER THAN I HAVE.HE KNOWLIBE AND TRUSTWORTHY. PEOPLE TRUST HIM, HE REPRESENTS A GREAT COMPANY IN I-95 TOYOTA.MAY GOD BLESS I-95 IN BWK.FOR A LONG TIME.5 STARS ALWAYS

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DealerRater Mar 19, 2024

Great, friendly. Concern about what you want, helpful, go beyond the call of duty a people person

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DealerRater Mar 7, 2024

Billy Bob is the BOMB, he helped me through a very stressful Yet exciting purchase. He took the time to explain everything and I am so thankful for him. Go see your I-95 Toyota dealer great experience

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DealerRater Mar 3, 2024

I bought a car 2 years ago at I-95 Toyota for my granddaughter. Lisa ( employee) told me to give I-95 Toyota another chance to purchase a vehicle. I wanted to check on maybe purchasing a Highlander. Earlier I met Marcus and let him know I was for a Highlander. Marcus stated I could not afford a Highlander and I needed to look at something else or go somewhere else. I let Marcus know I already had my financing secured. Marcus does not know what I can afford and it was very rude and disrespectful to tell me what I can or ...

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DealerRater Jan 24, 2024

Easy to work with and no high pressure sales. Convenient location and great selection of vehicles.

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DealerRater Jan 20, 2024

Jc very quickly got me in and out in 20 minutes which I appreciate as I had not had lunch

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DealerRater Jan 16, 2024

Fast friendly service. Very knowledgeable. JC is the best service manager ever. Love I95 Toyota.

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DealerRater Jan 6, 2024

Best people and services. Brought my employers Lexus in for a last minute oil change. She is 91. I live out here & can’t wait to bring my car in!

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DealerRater Dec 25, 2023

Great service department , Shawn and staff were professional and accommodating, thank y’all again . Merry Christmas

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DealerRater Dec 24, 2023

Go anywhere but this dealership for service work!!! I’m here now and this service department is by far the worst I’ve come across in my 50+ trips around the sun.

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DealerRater Dec 16, 2023

Always helpful, knowledgeable and friendly staff. JC in service is awesome! I would highly recommend JC and I-95 Toyota in Brunswick. We’ve been taking our cars there for 14 years now and have been pleased with service and sales. Most Sincerely, Stephanie Myers

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DealerRater Nov 17, 2023

Prices on new vehicles is not as good as dealership in Waycross, Ga but their service department is excellent.

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DealerRater Nov 7, 2023

Always in and out when you get your oil changes. If you need filters changed they will show you the filter and explain what to look.

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DealerRater Nov 6, 2023

Very friendly dealership and helpful making my decision regarding my transaction. The salesman and financial person were very pleasant.

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DealerRater Nov 5, 2023

Pulled in after five drive when battery warning came. JC helped check us in and oversaw our needs.

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DealerRater Nov 3, 2023

All personnel we dealt with were professional, informed, and nice to work with, one of the best dealerships we’ve dealt with in 50 years.

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DealerRater Nov 3, 2023

These folks are first class in sales and service I live on Amelia Island and they are the best, best anything in Jacksonville

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DealerRater Nov 1, 2023

I 95 Toyota is the worst dealer I have ever dealt with. The mechanic servicing my 4Runner stripped the bolts holding the front skid plate on. I replaced all four bolts then the next time I had it serviced they stripped the threads the bolts screw into then just left the bolt out. I did not have the metric tap to retap the hole. I have made up my mind to never return there for service. I will change my own oil from now on. Not sure what they might damage in the future! My 4Runner has always been serviced at ...

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DealerRater Nov 1, 2023

My service manager, Shawn, continues to provide excellent service. I know I can trust him.

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DealerRater Oct 16, 2023

Defensive service staff obviously not happy or good at their jobs. Complete lack of communication. No desire to ensure customer satisfaction and no effort in this respect either. Honestly, I can’t understand how they stay in business

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DealerRater Oct 6, 2023

Sean, and his service team, always get my car in as scheduled and complete the requested service as quickly as possible. They have continually treated me with courtesy and respect as they perform only the necessary work, never pushing me to do more than is necessary. I appreciate that very much. So, when Sean recommends additional service, I trust him and approve the service.

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DealerRater Sep 30, 2023

JC has been taking care of my truck for 12 years. Always ahead of time scheduled. Great advices on maintenance. Outstanding customer service.

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DealerRater Aug 29, 2023

Always first rate job. JC has taken care of my cars for many years. Trust him completely.

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DealerRater Aug 5, 2023

Didn’t buy my car there, but they did my service since they are closer. Service is excellent. Had an appointment, dropped the car off and it was done very quickly. They even washed it for me. Great job.

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DealerRater Aug 4, 2023

I was in and out for service on short notice. I called around on a Saturday morning and they said come on in they would get me taken care of. The other dealers in the area said they could get me in on Thursday. Six days later. I95 Toyota will definitely get my business again. Ask for JC, in the Service Department, he was really friendly, and super knowledgeable.

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DealerRater Aug 3, 2023

Excellent customer and work service! Prices are very good as well. Keep it up ya'll!

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DealerRater Jul 31, 2023

We were far from home traveling on I-95 when we encountered air-conditioning and alternator failures on our older Toyota Sienna van. We barely made it to Exit 38 that evening before the vehicle shutdown. The next morning we had the van towed to I-95 Toyota of Brunswick. They were very busy in the Service Center, but we spoke with Heidi (Service Liaison / Rental Mgr.) and she promptly checked with Shawn (Service Mgr.) and they indicated that they would try their best to take a look at the van that afternoon. By mid-afternoon, they had diagnosed the failures, briefed us on the ...

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DealerRater Jun 16, 2023

Well. I went in. Looked. Gave an offer. Deal was made. Will buy again from them if I ever buy another car. Well. As long as I get the deal I got this time.

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DealerRater May 5, 2023

I purchased a 2023 Toyota Tundra edition 1794 HB my dream truck. The salesman Mr. T was very attentive and demonstrated that he knows his craft. Paperwork was prepared very rapidly and I was out of the dealer within a few hours. Mr. T is Very knowledgeable presenting the product with lots of patience explaining the accessories and how they operate. If in the near future I have to purchase another car they are my first choice of dealer..

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DealerRater Apr 12, 2023

very professional fast take care of customers no long wait time give details of what is needed

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DealerRater Apr 1, 2023

Excellent service. Service advisor handled everything efficiently and in a professional manner. Will be back for next service.

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DealerRater Mar 28, 2023

Second purchase from I95 Toyota. Mr. Billy Bob Smith is a class act. A fair and truthful man. Go see him. You won’t regret it. I give him five stars only because I couldn’t give him six!

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DealerRater Mar 22, 2023

Just purchased my 3rd vehicle from I-95 Toyota and I had another great experience with Lorena! She was the best and worked really hard to get a deal for me that I could not turn down. Thanks so much Lorena for your excellent customer service, you are a valuable asset to the company!

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DealerRater Mar 19, 2023

I95 Toyota has not been the best service in the past 3 years with customer service/quality as it has been in the years past. Needing an alternator & the part not being available for almost 15 days which cause me to have to rent a vehicle. It seems like the customer should be given a better rental deal as it’s not their fault of supply delays. Also, stating untruth on the service document that the customer request for something to be done when the service rep. was the one stating it was part of the service required. Get a better ...

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DealerRater Mar 18, 2023

Very courteous and professional. Completed all work as promised. Will use them again in the future

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DealerRater Mar 15, 2023

Carey Steele was absolutely amazing! Best car experience I’ve had. Even delivered to SC ❤️

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DealerRater Mar 2, 2023

Excellent experience during the purchase of two cars over the last 1.5 years. Lisa Anderson has been our go-to salesperson. She is knowledgeable, fun, and motivated. She also works well with the entire team there to make these purchases go as smoothly as possible. A real go-getter. In addition, you can tell this is a well run, and cared for, dealership. It's reflected in the positive work environment there. Good job everyone. Also, we've had nothing but positive experiences with the maintenance department too.

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DealerRater Feb 28, 2023

I95 Toyota is the nicest dealership I have ever dealt with! Everyone there makes you feel welcome. They don’t pressure you or make you feel like you are wasting their time. Lisa Anderson is the sweetest person very knowledgeable answered all of my husband’s questions on the Tacoma he was looking at and ultimately purchased. She made us feel like we had been friends forever. When I am ready to purchase my next vehicle I will definitely make the drive from Savannah to Brunswick. Thank y’all for a great buying experience.

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DealerRater Feb 28, 2023

Just purchased my Highlander from i95 Toyota and the buying process was an enjoyable experience. Lisa Anderson was such a great person to deal with & I would definitely return there to purchase my next vehicle. They have a great team of people there & great warranties to back their product.

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DealerRater Feb 21, 2023

Long wait. Rude employees. Poor work. Had to have another shop check behind them. Crazy price markups. Did not feel that I could trust them. The whole experience was kind of....shady. Worse experience with a dealership I have ever had in my very long life. Good luck to anyone that chooses this dealership. I would suggest going to another one instead of this one. Since my interaction with them, I have had many folks share similar & even worse experiences they have had with this dealership. Wish it had worked out....just can not spend money with a dealership ...

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DealerRater Feb 20, 2023

Lisa Anderson was great and very kind. She was very knowledgeable and was able to show me all the vehicles I was interested in purchasing. She helped me narrow down the search to the vehicle I wanted and I absolutely love it. Josh Ayers, the sales manager, was great as well! This is my 3rd vehicle I have purchased from I95 Toyota!

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DealerRater Feb 17, 2023

Great place to buy a vehicle we had some issues with the first used one however I 95 Toyota made it right and got us into a brand new Toyota Highlander Lisa Anderson, Josh and Elizabeth (E2).. were all great and very helpful.

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DealerRater Feb 16, 2023

I was in the market for a truck and I95 Toyota had exactly what I was looking for. Justin Waters was great to work with! The whole transaction was easy and quick! I would definitely recommend you go see him if you're in the market for a new or used vehicle!

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DealerRater Feb 15, 2023

Words cannot describe how extremely excited I am to have purchased my very first car from Toyota!! Tiffani was my saleswoman/very incredibly nice helper and she honestly made the experience 1,000% AMAZING!! Hands down the most memorable, exciting experience that I have ever been a part of! I am beyond happy to be a new Toyota owner! I just felt at home at this dealership and that’s all anybody could ask for!! I would give this place 100 stars hands down! Thank you so much Tiffani, and the entire team for making my dreams come true!! I will never forget ...

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DealerRater Feb 2, 2023

Tyler was great to work with. Would recommend him. Very happy with the service I received

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DealerRater Jan 31, 2023

LISA ANDERSON WAS SO KIND AND EXPLAINED EVERYTHING TO US. TOYOTA IS LUCKY TO HAVE HER WORKING THERE BECAUSE SHE IS A PEOPLE PERSON AND THE RIGHT ONE TO MEET AND SEEK HELP IN FINDING WHAT YOU NEED. SHE HAS A VERY KIND HEART AND JUST SO SWEET. SHE TAKE'S THE TIME AND SHE DOESN'T TRY TO FORCE YOU IN ANY WAY. SHE IS VERY HELPFUL AND EXPLAIN'S ALL ABOUT THE VEHICLE AND SHE IS WELL CONVERCED IN EXPLAINING ABOUT THE VEHICLE. SHE IS VERY OUT-GOING AND A PLEASURE TO DEAL WITH. MY HUSBAND HAD BEEN THERE ...

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DealerRater Jan 25, 2023

My wife and I purchased a new 2022 corolla on 01-20-23. We dealt with Billy Bob. He was a pleasure to deal with. He made us feel at home. He is a strong asset to I-95 Toyota. He contacted us earlier this week to see if we were satisfied and could He do anything to help us. Pleasure to do business with.

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DealerRater Jan 12, 2023

I have had my vehicles serviced here for 15+ years. I won’t take them anywhere else. Always been pleased.

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DealerRater Dec 31, 2022

Quick and efficient service.. Polite and gave explanations for what I needed. Will be back in July for my 6 month check up.

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DealerRater Dec 27, 2022

Great place, love the people, just wish I can find out if my truck is ready to tow

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DealerRater Dec 22, 2022

I wish they had service records for more than 5 years. Many people keep their vehicle longer than 5 years.

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DealerRater Dec 1, 2022

I loved my experience at I-95 Toyota my salesperson Lisa Anderson was amazing. And in the future I will be back to purchase more vehicles from them. I will also recommend them to anybody that is looking for a vehicle. They took their time to get me into a car took three tries but people always say third times the charm and it was definitely the car for me. Hope to continue business with them in the future. Great work I-95 Toyota.

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DealerRater Nov 23, 2022

The sales representative Chelsea went above and beyond helping me buy the vehicle I wanted. The only thing that I was not happy about was the cleanliness of the exterior of the vehicle after the car wash. I had to bring it back the next day to be re-washed.

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DealerRater Nov 12, 2022

TCampbell was a pleasure to work with, I was only going to look, but I’m sure I’ll enjoy my Toyota for years. Thankful for my new Toyota family.

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DealerRater Nov 1, 2022

Lisa Anderson provided very professional and helpful service! She was patient and understanding during the sales process - I would highly recommend her!

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DealerRater Oct 23, 2022

JB, did us RIGHT on our '22 Tundra 1794!!! Thanks I95 Toyota Lee Holcomb. Awesome

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DealerRater Oct 21, 2022

I was in and out in less than an hour. Shawn and his trainee kept me informed about my truck

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DealerRater Oct 18, 2022

Grandy Dixon is “Simply the Best”. Very professional and very knowledgeable. He’s awesome! Thanks!

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DealerRater Oct 16, 2022

Grady Dixon is “SIMPLY THE BEST”!!! Better than all the rest! Thank you so much!

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DealerRater Oct 15, 2022

Unsatisfied about the selling of my GMC truck to the dealership in Brunswick GA. I had been discussing the sale for weeks. They take your VIN number and give you a black offer on your vehicle and told that it may be off by 1 to 3k. Black offer was 27 to 33K. Drove the hour and a half to the dealership and was low balled with an offer of 21K. A 2017, Loaded, low miles under 70K and 4x4 and offered 21K. I passed and was then told that I made up the offer and showed where it came from there dealership ...

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DealerRater Oct 14, 2022

The staff was amazing and they treated you like family from the time you pulled j to the parking lot.

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DealerRater Oct 7, 2022

Took my mother-in-law’s 2017 Corolla in yesterday because check engine light and another light was on. This dealership sold her the Corolla TURBO which is loaded when she was 80. She’s stubborn and decided she would trade in her RAV-4 with less than 20,000 miles on it for another car. Not exactly their fault but still a TURBO loaded car. Then they sold same 80 year old an extended warranty for thousands of dollars, on a NEW Toyota. I took the car in for service for the lights, it had 14,000 miles on it. I had to sign saying it might cost something ...

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DealerRater Sep 12, 2022

Must of the staff are extremely friendly, except my service advisor , he has an aptitude problem.

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DealerRater Sep 10, 2022

Purchased my vehicle from I-95 Toyota in Brunswick, Ga., 6 months ago. I had a fantastic experience and was more than happy with the price I paid for my vehicle. I just got the first oil & filter change, I scheduled, and my vehicle was in and out in less than 25 minutes at no cost and a free car wash as well. The folks running/own I-95 now are doing things right by the people and I would buy another vehicle from them in the future! I highly recommend them to anyone, regardless of credit status, they will work with you ...

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DealerRater Aug 31, 2022

Service was quick and friendly, was in and out. Will more than likely go back for my next vehicle.

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DealerRater Aug 28, 2022

Best car shopping experience I’ve ever had. My husband and I had no intentions of buying a car in this market but life happens and a car was needed. T Campbell made the process so easy. He was very honest and informative throughout the whole process and not once did he try to sell us anything we didn’t need/want. In the end we got what we wanted at a price we can afford. Amazing customer service all the way around. I look forward to doing business with I95 Toyota in the years to come!

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DealerRater Jul 29, 2022

It was a service for almost 20,000 miles check up. Dustin suggested two things plus regular check up, and it was ready on time.

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DealerRater Jul 23, 2022

Been going there about 5 years always professional, nice and courteous. Very thorough with estimates and get you in and out quickly.

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DealerRater Jul 21, 2022

Bought my first Toyota Highlander yesterday. Experience was a mixtures of professionalism and lots of laughter. Lisa Anderson was a hoot and made the long wait enjoyable. Explaining the new features and showing how all the functions worked. Me and my "Doodie" will surely enjoy the years to come. My Toyota Highlander is surely a safe and enjoyable ride. Thanks to all involved I love it. Would totally recommend I 95 Toyota... Go see Lisa Anderson and get your own good deal today.😁🤩🥰 #My Doodie

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DealerRater Jul 17, 2022

Yesterday I bought my first car with Lisa Anderson. She had excellent communication, gave great service, and was very professional. She was very attentive to our needs and made our family very comfortable. I would highly recommended i-95 Toyota and Lisa Anderson to anyone.

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DealerRater Jun 22, 2022

Excellent they took care of vehicle very well. Returned for blow out light they fixed it too.

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DealerRater May 29, 2022

Zachary Leggett you were great to work with and you were so knowledgeable and helpful with my new vehicle purchase. It didn’t matter how many questions I asked, you were patient and encouraging to me. It been 13 years since I bought anything new and I am still pinching myself. Thank you again for the wonderful service.

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DealerRater May 28, 2022

The new crew is very customer friendly. We traded two (2) vehicals for a 2019 HIGHLANDER, the sale person Ms. Lisa Anderson was very professional and very easy to work with. Overall experience was very pleasure

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DealerRater May 16, 2022

Had a 2:30 appt to get some mud guards installed on my 22 Corolla; was told it should take less time than that. Research shows it to be about a 30-40 minute job. At just after 4:00 I checked on my vehicle and the service advisor told me that they had not started it yet! I asked what was the point in having a appt? I had taken a ½ day off of work and I was not happy and asked to speak to the svc manager. The svc manager put someone right on it and it was done in about 30 minutes. The service ...

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DealerRater May 11, 2022

Purchased a 22 Corolla and traded a 19 Camry. Josh was a pleasure to deal with; he made the buying experience easy and stress-free! Will definitely be back to I-95 Toyota...

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DealerRater Apr 26, 2022

They are friendly, attentive, accommodating, easy going. They hire veterans. They’re pretty efficient. Conveniently located.

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DealerRater Apr 21, 2022

This whole experience was very professional and easy. The sales representative was very knowledgeable of the car we purchased.

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